Frequently Asked Questions (FAQs)

How can we help you?

Welcome to Playnextbet's FAQ section, where we strive to provide answers to any questions you have about online gambling. Our goal is to help you fully understand and enjoy every aspect of your online sports betting and casino experience.

If you can't find the answer you're looking for, feel free to reach out to us through our Contact Us page and we'll get back to you promptly.

Browse our extensive list of frequently asked questions below to find the information you need. Don't let a lack of answers stop you from experiencing all that Nextbet has to offer.

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GETTING STARTED

How to Register at Nextbet?

To register at Nextbet, visit Nextbet. Click the ‘Join Now’ button and fill in details such as username, password, date of birth, name, preferred currency, country, email ID, and phone number. Click ‘Create Account’ to complete the signup process.

getting started how to register at nextbet? to register at nextbet, visit nextbet. click the ‘join now’ button and fill in details such as username, password, date of birth, name, preferred currency, country, email id, and phone number. click ‘create account’ to complete the signup process.
How to Bet at Nextbet?

To place your bets on Nextbet, deposit money in your account, pick a preferred sports event and betting market and add it to the bet slip, or a casino game you prefer, and place your bet.

getting started how to bet at nextbet? to place your bets on nextbet, deposit money in your account, pick a preferred sports event and betting market and add it to the bet slip, or a casino game you prefer, and place your bet.
How to Deposit at Nextbet?

To deposit at Nexbet, head to the ‘Cashier’ Section on the site. Click on ‘Deposit’ to choose a payment option for the sportsbook. Enter the deposit amount and bonus code and make the deposit.

getting started how to deposit at nextbet? to deposit at nexbet, head to the ‘cashier’ section on the site. click on ‘deposit’ to choose a payment option for the sportsbook. enter the deposit amount and bonus code and make the deposit.
How to Withdraw at Nextbet?

To withdraw winnings at Nextbet, navigate to the withdraw option under the ‘Cashier’ section on the site. Select a preferred payout method, enter the withdrawable amount, and enter the enrolled bank account number and password to withdraw.

getting started how to withdraw at nextbet? to withdraw winnings at nextbet, navigate to the withdraw option under the ‘cashier’ section on the site. select a preferred payout method, enter the withdrawable amount, and enter the enrolled bank account number and password to withdraw.

DEPOSIT

What deposit method do you accept?

At Nextbet, we accept payment methods such as UPI, local bank transfer and cryptocurrency payments such as USDT, Litecoin, Tether, etc.

deposit what deposit method do you accept? at nextbet, we accept payment methods such as upi, local bank transfer and cryptocurrency payments such as usdt, litecoin, tether, etc.
How long does it take to process my deposit?

By Glower Pay UPI payment, it takes barely 5 minutes to credit your deposit into your account. Local bank transfer takes 2-4 hours and cryptocurrency payments are processed within an hour.

deposit how long does it take to process my deposit? by glower pay upi payment, it takes barely 5 minutes to credit your deposit into your account. local bank transfer takes 2-4 hours and cryptocurrency payments are processed within an hour.
What currencies do you accept?

We accept INR, THB, MYR, VND, IDR, KRW, and RMB/CNY transactions.

deposit what currencies do you accept? we accept inr, thb, myr, vnd, idr, krw, and rmb/cny transactions.

WITHDRAW

How can I make a withdrawal?

To withdraw winnings at Nextbet, click on the ‘Cashier’ button. Select ‘withdraw’ and choose a preferable cashout method. You can enter the withdrawable amount along with your enrolled bank account number and password to raise a withdrawal request.

withdraw how can i make a withdrawal? to withdraw winnings at nextbet, click on the ‘cashier’ button. select ‘withdraw’ and choose a preferable cashout method. you can enter the withdrawable amount along with your enrolled bank account number and password to raise a withdrawal request.
Can I cancel a withdrawal request and how do I do it?

Yes, you can cancel a withdrawal request after 60 seconds of submitting your request on the form. Click on the ‘Cancel’ button to cancel your withdrawal request.

withdraw can i cancel a withdrawal request and how do i do it? yes, you can cancel a withdrawal request after 60 seconds of submitting your request on the form. click on the ‘cancel’ button to cancel your withdrawal request.
What identification do I need to provide for making a withdrawal?

You may be asked to submit your ID, proof of address, utility bills, bank details, bank statements, and bank references for regulatory, security, or other business reasons.

withdraw what identification do i need to provide for making a withdrawal? you may be asked to submit your id, proof of address, utility bills, bank details, bank statements, and bank references for regulatory, security, or other business reasons.
I don't have any bonus. Is there a requirement to be able to withdraw? If yes, what is the requirement?

Players without a bonus can withdraw by wagering 1x their deposit amount. Rejected, voided, drawn, or tied bets don’t count towards wagering conditions.

withdraw i don't have any bonus. is there a requirement to be able to withdraw? if yes, what is the requirement? players without a bonus can withdraw by wagering 1x their deposit amount. rejected, voided, drawn, or tied bets don’t count towards wagering conditions.
How long will it take to receive my withdrawal?

The processing time for cashout will depend on your chosen transaction method. For further information, you can check out the withdraw section under the ‘Cashier’ page.

withdraw how long will it take to receive my withdrawal? the processing time for cashout will depend on your chosen transaction method. for further information, you can check out the withdraw section under the ‘cashier’ page.

ACCOUNTS

What should I do if I have forgotten my username or password?

If you have forgotten your username or password, simply click on the ‘Can’t log in’ button on the topmost panel on the Nextbet site. You will receive a link to reset your password on your registered email ID. Alternatively, you can reach out to our customer support for assistance.

accounts what should i do if i have forgotten my username or password? if you have forgotten your username or password, simply click on the ‘can’t log in’ button on the topmost panel on the nextbet site. you will receive a link to reset your password on your registered email id. alternatively, you can reach out to our customer support for assistance.
How do I close my account?

You can reach out to our customer service for information on how to close your account.

accounts how do i close my account? you can reach out to our customer service for information on how to close your account.
Can I have more than one account?

No, you can only operate from a single account, we allow only one account for every household.

accounts can i have more than one account? no, you can only operate from a single account, we allow only one account for every household.
Can I change or update my personal information?

Yes, if need be, you can change your personal information, such as your residential address, on your casino account, but you can also contact our customer support desk to edit other information.

accounts can i change or update my personal information? yes, if need be, you can change your personal information, such as your residential address, on your casino account, but you can also contact our customer support desk to edit other information.

TECHNICAL

What should I do if I have problems accessing the Nextbet website?

If you have difficulty accessing our website, please check the error code message on the screen and contact our customer support team for further guidance.

technical what should i do if i have problems accessing the nextbet website? if you have difficulty accessing our website, please check the error code message on the screen and contact our customer support team for further guidance.
What should I do if I encounter a problem with the connection?

If you encounter a connectivity problem, check the status of your internet connection or contact your internet service provider to resolve the issue.

technical what should i do if i encounter a problem with the connection? if you encounter a connectivity problem, check the status of your internet connection or contact your internet service provider to resolve the issue.
What should I do if I cannot log into my account?

If you cannot log into your account, make a note of the error code explanation appearing on the screen and get in touch with our customer support team for further assistance.

technical what should i do if i cannot log into my account? if you cannot log into your account, make a note of the error code explanation appearing on the screen and get in touch with our customer support team for further assistance.
Why can't I access the Nextbet website?

There could be several reasons for denying access to our website, including technical reasons. For guidance, you can reach out to our customer support team.

technical why can't i access the nextbet website? there could be several reasons for denying access to our website, including technical reasons. for guidance, you can reach out to our customer support team.

PAYMENT

What are the different payment options available?

At Nextbet you can use GlowerPay UPI, local bank transfer, USDT Dire Pay and GoPay.

payment what are the different payment options available? at nextbet you can use glowerpay upi, local bank transfer, usdt dire pay and gopay.
Does Nextbet accept credit cards?

No, currently, we don’t accept credit card payments. You can stay tuned to our Cashier section for updates.

payment does nextbet accept credit cards? no, currently, we don’t accept credit card payments. you can stay tuned to our cashier section for updates.
Does Nextbet accept Local Bank Transfers?

Yes, we accept Local Bank Transfers.

payment does nextbet accept local bank transfers? yes, we accept local bank transfers.
Can Nextbet accept cryptocurrency?

Yes, we accept cryptocurrency payments via GoPay and DirePay.

payment can nextbet accept cryptocurrency? yes, we accept cryptocurrency payments via gopay and direpay.

CUSTOMER SUPPORT

How can I contact the Nextbet Customer Service team?

Navigate to our ‘Help Centre’ to find a preferred channel for contacting our customer service team. You can use the email ID, online contact form or use the 24/7 live chat facility for support.

customer support how can i contact the nextbet customer service team? navigate to our ‘help centre’ to find a preferred channel for contacting our customer service team. you can use the email id, online contact form or use the 24/7 live chat facility for support.
How do I use Live Chat?

To use live chat, click on ‘Live Chat’ under the ‘Help Centre’ banner at the bottom of the Nextbet homepage.

customer support how do i use live chat? to use live chat, click on ‘live chat’ under the ‘help centre’ banner at the bottom of the nextbet homepage.
What languages do you offer for the live chat service?

You can chat live with our support team in an array of languages, including Tien Viet, Bahasa Indonesia, Korean, Mandarin Chinese, Thai, and English.

customer support what languages do you offer for the live chat service? you can chat live with our support team in an array of languages, including tien viet, bahasa indonesia, korean, mandarin chinese, thai, and english.
How long will it take for the Customer Service Team to reply to my email?

Our prompt customer service team tries responding to emails within 2 hours.

customer support how long will it take for the customer service team to reply to my email? our prompt customer service team tries responding to emails within 2 hours.
What is the email address of the Customer Service Team?

You can send your emails to support@nextbet.com.

customer support what is the email address of the customer service team? you can send your emails to support@nextbet.com.
Why do you need my email address?

We need your email address to communicate with you and send you important information, the latest promotions, and other updates from Nextbet. We also use emails to answer queries sent to us.

customer support why do you need my email address? we need your email address to communicate with you and send you important information, the latest promotions, and other updates from nextbet. we also use emails to answer queries sent to us.

AFFILIATE

How do I become an affiliate?

To become a Nextbet affiliate, you can navigate to Nextbet Affiliates and sign up for the program.

affiliate how do i become an affiliate? to become a nextbet affiliate, you can navigate to nextbet affiliates and sign up for the program.
Who can I contact regarding affiliate concerns?

For classified details on how to become an affiliate, you can contact our team at affiliates@nextbet.com or submit the ‘contact us’ form on the site. Alternatively, you can call our agents at (007) 803 0852 2288.

affiliate who can i contact regarding affiliate concerns? for classified details on how to become an affiliate, you can contact our team at affiliates@nextbet.com or submit the ‘contact us’ form on the site. alternatively, you can call our agents at (007) 803 0852 2288.

OTHERS

Is it legal for me to bet?

You need to be above 18 to be legally eligible for betting.

others is it legal for me to bet? you need to be above 18 to be legally eligible for betting.
Do I receive bonuses for referring friends to play in Nextbet?

Yes, you can receive bonuses for referring friends to Nextbet. Simply invite your friends to our site, and upon their first deposit, you can earn a ‘refer a friend’ bonus.

others do i receive bonuses for referring friends to play in nextbet? yes, you can receive bonuses for referring friends to nextbet. simply invite your friends to our site, and upon their first deposit, you can earn a ‘refer a friend’ bonus.
How can I receive the latest updates on Nextbet news and promotions?

You can tick the declaration box at the end of the registration form, stating, ‘I would like to receive information about promotions and updates.’ Alternatively, you can reach out to our Customer Support to update their records accordingly.

others how can i receive the latest updates on nextbet news and promotions? you can tick the declaration box at the end of the registration form, stating, ‘i would like to receive information about promotions and updates.’ alternatively, you can reach out to our customer support to update their records accordingly.
What are the Terms & Conditions of playing at Nextbet?

Only players above the age of 18 years can register and play at Nextbet. We have laid down different terms and conditions concerning deposits, withdrawals, bonuses, safety and privacy, responsible gambling, account maintenance, etc. Click here for more information.

others what are the terms & conditions of playing at nextbet? only players above the age of 18 years can register and play at nextbet. we have laid down different terms and conditions concerning deposits, withdrawals, bonuses, safety and privacy, responsible gambling, account maintenance, etc. click here for more information.